If you just received a shipment notification please allow 5 to 10 working days for the tracking information to update.

When will I get my order?

We proudly offer FREE worldwide shipping via ePacket! Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. Rest-assured we are doing everything in our power to get your order to you as soon as possible! Once your order is dispatched, depending on your country or region, estimated delivery time is between 7 to 30 business days. Please consider any holidays that might impact delivery times.

Please note that due to pandemic, many orders may face delays and increased shipment times. This means that the 1 to 3 weeks range could be more, anywhere from 1 to 5 weeks or so. Rest assured, we’re working tirelessly to fulfill all orders and we really appreciate your patience during this difficult time.

We may split your order into multiple shipments. If this occurs, you’ll be notified and receive a tracking number for each shipment.

If you have any questions at all please feel free to contact us at support@shopzal.com or our 24/7 Live Chat at the link below.